Facilipay Case Studies
Real stories from operators using Facilipay to power smarter commerce — hospitality, recreation, retail, healthcare, education and enterprise workplaces.
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Farnham Estate and their implementation of Facilipay Connect with Oracle Opera
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Facilipay and the Windward Group Hotel Collection
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Digital workplace catering in a multi-tenant environment
Johnson Controls — Corporate Workplace
Johnson Controls Ireland and catering partner BaxterStorey used FaciliPay to overcome the challenges of a multi-tenant workplace. The platform enables targeted campaigns and loyalty schemes for different employee groups within a single café, simplifying operations and driving sustained engagement.
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Modernising Campus Payments and Parental Control
Nord Anglia International School — Education
Nord Anglia International School operates a large, premium international campus where operational control and parental transparency are critical. In 2019, the school partnered with Facilipay to transition from traditional methods to a closed-loop digital wallet system.
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Mater Private Hospital: Digitising Hospital Catering with Facilipay
Mater Private Hospital — Healthcare
Mater Private Hospital partnered with Facilipay to modernise its internal catering system, introducing structured digital accounts, role-based controls, and transaction-level visibility while maintaining a simple and fast checkout experience for staff.
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Premium retirement village with a white‑label app
Rangeford Villages — Hospitality
To support its premium retirement communities, Rangeford Villages partnered with FaciliPay to launch a white-label app for residents. The platform provides an on-site payment experience, multi-site reporting for staff, enhancing the resident journey.
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Unified Solution for Matchday Access, Payments and Fan Engagement
Crusaders Football Club — Sports & Live Events
Crusaders FC, a football club in Northern Ireland, partnered with Facilipay to create a unified system for managing access, payments, and engagement. The branded app powers access control, digital payments, campaign discounts, and in-stadium commerce.
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Modernising access, membership, and payments for swimming facilities
City of London Corporation (Hampstead Heath) — Parks & Recreation
Hampstead Heath’s swimming facilities have served Londoners for generations. The City of London Corporation partnered with Facilipay to introduce an enforced cashless access and membership system, enabling fast entry for swimmers and a premium experience for members.
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Modernising parish giving through tap-to-donate and digital collection
The Archdiocese of Dublin — Non-Profit / Religious Organisation
The Archdiocese of Dublin faced declining cash donations as parishioners shifted to contactless payments. Facilipay implemented a secure, user-friendly tap-to-donate solution across 200+ parishes, enabling digital giving via unattended terminals and QR codes.
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Replacing Stamps with Smarter Rewards: Tamp & Grind's Transition to QR Wallet Pass Rewards
Tamp & Grind — Hospitality / Coffee Shop
Tamp & Grind replaced a limited NFC stamp system with FaciliPay-powered QR wallet pass rewards, improving fraud control, reward flexibility, customer insight, and repeat engagement.
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A 19th-Century Railway Meets 21st-Century Technology
Lynton & Lynmouth Cliff Railway — Travel / Visitor Attraction
Lynton Railway gave regular passengers faster access through reloadable cards and QR wallet accounts, creating preferential pricing, stronger loyalty and more predictable prepaid cash flow.
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From Zero to 12,900+ Gift Cards a Year
Hays Travel — Travel / Retail
Hays Travel transformed their outdated gift card system with FaciliPay’s seamless integration into their existing POS. The new digital solution eliminated manual errors and streamlined operations across all locations.
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Ready Fit Go’s Branded Digital Wallet
Ready Fit Go — Food & Beverage / Meal Prep
See how Ready Fit Go (RFG) enhanced customer convenience with a custom-branded app that seamlessly integrates with its point-of-sale, streamlining ordering, pickup, and delivery.
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Customer Centric Technology for a Growing Coffee Company
Bear Market — Coffee Shop
Bear Market grew from early digital loyalty to a full branded customer experience with loyalty, gift cards, mobile payments, online ordering, and automated campaigns.
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How Florence Coffee’s Leap Year Campaign Drove 7-Figure Top-Ups in 48 hours
Florence Coffee — Hospitality / Coffee
How Florence Coffee used a rewards campaign to reach 13,806 users and drive prepaid cash flow in 48 hours.
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From Tradition to Technology: Cornucopia Restaurant’s Journey
Cornucopia Restaurant — Hospitality / Restaurant
Cornucopia uses digital ordering, wallet passes and live inventory to improve customer experience while preserving its long-standing Dublin restaurant identity.
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A Great Catch for Fishbar
Lifeboat Fishbar — Quick-Service Restaurant
Lifeboat Fishbar uses online ordering, QR codes, POS integration and loyalty to simplify ordering for customers and staff.
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Restaurant Switches to Save Time, Money and Improve Customer Experience
ALMA — Cafe Bistro
ALMA consolidated ordering and loyalty tools to reduce complexity, improve customer experience and help the team focus on hospitality.
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How Two Boutique Clothing Stores Show Customer Appreciation
O’Donnell Boutique & Lily Store — Retail / Fashion
O’Donnell Boutique and Lily Store use loyalty accounts, branded key fobs and gift cards to recognise loyal customers and encourage repeat visits.
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How Potager’s Gift Card Program Boosted Their Business
Potager — Restaurant
Potager launched physical and digital gift cards connected to Clover POS, generating cash flow and capturing festive and last-minute sales.
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Dublin Airport Authority (DAA): Self-service Fast Track Kiosks
Dublin Airport Authority (DAA) — Airport Operations
DAA required a reliable way for passengers to purchase Fast Track access on demand within the airport, without relying on pre-booked online purchases. Facilipay transformed Clover POS devices into passenger-facing self-service kiosks that allow travellers to select a Fast Track or Lounge Pass