Software

Loyalty API

Implement Facilipay loyalty into existing POS and CRM systems with API workflows for rewards, redemptions and transaction data.

Point of sale and CRM systems connected to a loyalty API

Implement Facilipay loyalty inside the systems you already use

The Facilipay Loyalty API lets operators and technology partners add loyalty logic to existing POS and CRM environments without replacing the tools staff already know. Purchases, customer identifiers, balances, stamps, points, rewards and redemptions can be connected through API workflows that sit alongside your current stack.

  • Connect loyalty events to existing POS transactions
  • Sync customer and reward activity with current CRM systems
  • Avoid rip-and-replace projects while adding Facilipay capability
POS and customer management dashboard connected by API

Make loyalty respond to real transaction behaviour

Each transaction can trigger the right loyalty action: collect points, add a stamp, issue credit, validate a voucher, redeem a reward or update a customer profile. Because the API is driven by purchase data, loyalty becomes a practical influence layer based on what customers actually buy.

  • Reward purchases automatically at checkout
  • Use item, basket, location and frequency data to shape incentives
  • Feed stronger intent signals back into customer engagement workflows
Automatic loyalty credit issued from a completed transaction

Extend your CRM instead of changing it

Facilipay can work in conjunction with your existing CRM by passing loyalty activity, purchase history and reward status into the systems your teams already use. The result is a connected loyalty layer that improves targeting without forcing a new customer database or marketing workflow.

  • Keep existing CRM records as the source of customer engagement
  • Use Facilipay to power loyalty mechanics, balances and rewards
  • Enable more useful incentives using live purchase and redemption data
CRM customer segments with loyalty rewards and purchase preferences

Integration flow

How Facilipay interfaces with your systems

Your POS or CRM sends order information to the integration API, Facilipay updates the loyalty session, returns rule effects, and your system applies the reward or incentive at the point of customer action.

Flow chart showing how a customer system sends order information to the Facilipay integration API, updates the campaign rule engine, receives rule effects, and applies them back in the system.

API-first loyalty

Connect POS transactions to CRM-ready loyalty intelligence

Facilipay can sit between checkout and customer engagement: receive the transaction, apply loyalty logic, then send useful customer and reward data back to the systems your business already operates.

POS transaction events

Send purchase, basket, customer and location events from your POS so Facilipay can calculate earning, eligibility and redemption in the background.

Loyalty rules engine

Apply stamps, points, credits, member pricing or vouchers through API calls while keeping the checkout experience inside your existing POS flow.

CRM-ready customer data

Return reward status, transaction insight and customer activity to your CRM so marketing teams can target useful incentives from real purchase intent.

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