For Customers

Paying with Facilipay

Link your card once and unlock smarter payments — loyalty, menus, nutrition info, online ordering and digital receipts, all in one place.

How it works

Get set up in minutes and start paying smarter wherever you see Facilipay.

1

Create your account

Sign up for a free Facilipay customer account in under a minute — no app required to get started.

2

Link your card

Securely add your debit or credit card. Your details are encrypted and never shared with merchants.

3

Pay smarter, everywhere

Tap, scan or order — every transaction automatically captures loyalty points, receipts and offers.

More than just a payment

Every time you pay with Facilipay, you get more out of every transaction.

Integrated Loyalty

Earn stamps, points and cashback automatically — no separate app, card or sign-in needed.

Menus & Nutrition

Browse menus, see nutritional information and allergens before you order, right from your phone.

Online Ordering

Order ahead for collection or table service at venues that use Facilipay — skip the queue.

Digital Receipts

Every receipt is stored securely in your account — no more paper, no more lost expenses.

Personalised Offers

Get rewards and promotions tailored to where you spend, automatically applied at checkout.

One Account, Everywhere

Use the same Facilipay account at every venue, café, gym or workplace that supports it.

Pay your way

Facilipay connects to multiple payment methods, so you can choose what suits you best — from your phone to a wristband at your gym.

Debit or Credit Card

Link any major debit or credit card to your Facilipay account for fast, secure tap-and-go payments.

Apple Wallet & Google Wallet

Add Facilipay to Apple Wallet or Google Wallet and pay straight from your phone or smartwatch — no card needed.

Workplace & Staff Cards

Some workplaces let you link Facilipay to your staff ID card, so you can tap to pay in your canteen or on-site shop.

RFID Wristbands & Fobs

At gyms, hotels, festivals and resorts, link your Facilipay account to a wristband or fob — leave your wallet at home.

Frequently asked questions

Was your question not answered here?

Speak with Lola, our Product AI agent who knows all about our feature set and would be happy to assist — or submit a contact form and our team would be happy to get in touch.

Contact us

Ready to pay smarter?

Sign in to your Facilipay account or create one in seconds.