Facilipay for Restaurants
Online ordering, pay-at-table, loyalty, gift cards and customer marketing — built for independent restaurants and multi-site groups.
Commerce software built for the way restaurants actually run service
Restaurants juggle dine-in service, takeaway, delivery, phone orders, group bookings and Sunday lunch all on the same shift. Facilipay brings online ordering, contactless and pay-at-table payments, repeat-visit loyalty, digital and physical gift cards, segmented marketing and full sales reporting into one connected platform — so service stays fast, marketplace commission stops eating margin, and quiet midweek covers can be filled from your own customer list.
Turn the lunch and dinner rush faster
Move queues with tap-to-pay, split bills at the table and keep the kitchen printer humming with prepaid online orders that flow straight into service.
Cut the cost of phone takeaway orders
Move collection and delivery onto your own branded ordering site so staff stop juggling phone calls and you stop paying third-party marketplace commission on every order.
Get diners back through the door
Reward repeat visits, sell gift cards for birthdays and Christmas, and fill quiet Tuesday lunches with targeted offers to your own customer list.
Tools to help restaurants serve faster, sell more and bring customers back
Online Ordering for Restaurants
A branded ordering site for collection, delivery and table-side ordering. Diners build their order, choose modifiers, pick a slot and pay in advance — tickets land at the kitchen ready to fire.
- Collection, delivery and order-at-table
- Modifiers, allergens and upsell prompts
- Prepaid orders sent straight to the kitchen
Payments for Restaurants
Take card, contactless and mobile wallet payments at the table, the counter and online — all on one rate card with end-of-day reconciliation across every channel.
- Pay-at-table with bill splitting and tipping
- Tap-to-pay on mobile for floor staff
- Single reconciled view across dine-in, takeaway and web
Loyalty for Restaurants
Reward second, fifth and tenth visits with stamps, points or free items. Recognise regulars at the till and bring lapsed diners back with an automated win-back offer.
- Visit-based stamps or points
- Free starter, dessert or drink rewards
- Automatic win-back for lapsed diners
Gift Cards for Restaurants
Sell digital and branded physical gift cards for birthdays, anniversaries, Father's Day, Christmas and corporate thank-yous. Redeemable on dine-in or online orders.
- Instant digital delivery for last-minute gifts
- Branded physical cards for the host stand
- Redeem in-house or against online orders
Marketing for Restaurants
Promote a new menu, fill quiet midweek covers or push a Sunday lunch with SMS and email campaigns segmented by visit history, spend and dish preference.
- Quiet-period and lunch offers
- New menu and seasonal launches
- Segment by visit frequency and spend
Reporting for Restaurants
See covers, average spend, top-selling dishes, online versus dine-in revenue and gift card liability — across one site or a multi-location group.
- Top-selling dishes and category mix
- Channel split for dine-in, takeaway and online
- Gift card liability and loyalty redemption
Built around how restaurants actually sell
Takeaway and click-and-collect
Move phone orders onto a branded ordering page with prepaid checkout, timed collection slots and direct kitchen tickets — no marketplace commission.
Pay-at-table for dine-in service
Hand the diner a terminal or QR code so they can split the bill, add a tip and pay in seconds, freeing servers to turn tables faster.
Filling quiet midweek covers
Send a Tuesday lunch or early-evening offer to diners who haven't visited in eight weeks, then track redemption against the campaign.
Birthday and Christmas gift cards
Sell digital gift cards for instant delivery and branded physical cards at the host stand to drive Q4 cash flow and new-diner visits in the new year.
Repeat-visit loyalty
Reward the fifth visit with a free dessert or the tenth with a complimentary main, recognising regulars by phone or email at the till.
Multi-site group reporting
Compare covers, average spend and top dishes across every location from one dashboard, with end-of-day reconciliation per site.
Frequently asked questions
Was your question not answered here?
Speak with Lola, our Product AI agent who knows all about our feature set and would be happy to assist — or submit a contact form and our team would be happy to get in touch.
Ready to grow your restaurant with Facilipay?
Talk to our team to learn how Facilipay can help your restaurant take payments, manage online orders, reward customers and grow repeat revenue.
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