Facilipay for Cafés
Fast payments, digital coffee loyalty, order-ahead and gift cards for independent cafés and coffee shops — built around the morning rush, lunch trade and your daily regulars.
Commerce software built for busy cafés
A café day has its own rhythm: a relentless 8–10am queue, a lunchtime food push, quieter afternoons and a weekend brunch crowd. Facilipay brings together contactless counter payments, a digital coffee loyalty programme, order-ahead for collection, a branded café app, gift cards and targeted marketing so independent cafés and small coffee shop groups can serve faster at peak, recognise their daily regulars and lift trade in the quiet hours — without juggling four different systems.
Move the morning rush faster
Take contactless payments at the counter and accept order-ahead from regulars, so a long morning queue clears before the coffee goes cold.
Turn one-off customers into regulars
Run a digital coffee loyalty programme with stamp-style rewards, member offers and birthday treats that bring local customers back week after week.
Fill quiet periods between rushes
Use segmented offers and push notifications to drive lunch, afternoon and weekend trade when the café would otherwise be quiet.
Tools to help cafés serve faster, reward regulars and grow repeat trade
Payments for Cafés
Take fast contactless and mobile payments at the counter, on a roaming terminal for table service and through online ordering. Tips, splits and refunds are simple, and end-of-day reconciliation is clean.
- Tap-to-pay and chip & PIN at the counter
- Tipping, splits and refunds
- End-of-day cash and card reconciliation
Loyalty for Cafés
Run a digital coffee loyalty programme without paper cards. Customers earn stamps or points on every visit, unlock free drinks and food, and your team sees who your most valuable regulars actually are.
- Digital stamp cards (e.g. buy 9, get the 10th free)
- Member-only pricing and birthday rewards
- Visibility of your top coffee regulars
Online Ordering for Cafés
Let customers order coffee, breakfast and lunch ahead for collection, paid up front. Modifiers like milk choice, syrup and extras are captured cleanly, and prepaid orders drop straight into your prep flow.
- Order-ahead for collection with time slots
- Drink modifiers, food add-ons and allergens
- Prepaid orders printed or displayed in prep
Digital Wallet for Cafés
Give regulars a branded café app and digital wallet where their loyalty stamps, gift card balance, saved payment method and order history all live in one place — ready in seconds at the counter.
- Branded café app and mobile wallet
- Loyalty, gift card balance and offers in one view
- Saved card for one-tap reorder
Marketing for Cafés
Promote a new seasonal drink, push a lunch deal at 11am or win back a regular who hasn't been in for a month. Segment customers by visit frequency, drink choice or spend and send targeted email and push campaigns.
- Seasonal drink launches and lunch deals
- Quiet-period and weekend campaigns
- Lapsed-regular win-back automations
Gift Cards for Cafés
Sell physical and digital café gift cards for birthdays, thank-yous and corporate gifting. Customers can top up, send a gift to a friend by email and redeem at the counter or in your app.
- Physical gift cards on the counter
- Digital gift cards sent by email
- Top-ups, balance lookup and in-app redemption
Built around how cafés actually sell
Beating the morning coffee queue
Order-ahead lets commuters pay and collect on the way past, while contactless at the counter keeps the walk-in queue moving during the 8–10am peak.
Rewarding the daily coffee regular
Digital stamps replace dog-eared paper cards, so the customer who buys a flat white five days a week earns rewards automatically and feels recognised.
Lunch trade and food attach
Modifiers, allergens and upsell prompts at order-ahead and counter help cafés sell more pastries, salads and sandwiches alongside drinks.
Quiet afternoons and weekends
Segment regulars by visit time and send a 2pm push notification offering a free pastry with a coffee to lift afternoon sales.
Seasonal and limited drink launches
Promote pumpkin spice in autumn, iced drinks in summer and Christmas specials with targeted email and in-app campaigns to your loyalty base.
Local corporate and office accounts
Offer gift cards and recurring top-ups to nearby offices so teams can grab coffee on a single account, with reporting on spend by customer.
Frequently asked questions
Was your question not answered here?
Speak with Lola, our Product AI agent who knows all about our feature set and would be happy to assist — or submit a contact form and our team would be happy to get in touch.
Ready to grow your café with Facilipay?
Talk to our team to learn how Facilipay can help your café take faster payments, reward regulars, manage online orders and grow repeat revenue.
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