Insights & Reporting
Identify top spenders, segment customers and access every sales, customer and inventory report — exportable to CSV or piped directly into your systems via the Facilipay API.
Top Spenders & Lapsed Customers
Instantly see who your highest spending customers are, who's increasing their spend month-on-month, and who has dropped off. Filter by location, time period and product category to understand exactly where your revenue is coming from — and where it's leaking.
- Automatically rank top spenders
- Spot lapsed & at-risk customers
- Track spend trends over any period
Customer & Transaction Segmentation
Group customers by demographic, behaviour or basket size, then act on those insights. Reward your VIPs, win back lapsed users with targeted discounts, and upsell low-selling products by combining them with popular items.
- Auto-categorise users into smart segments
- Trigger campaigns based on spend behaviour
- Personalise offers for measurable lift
Sales, Customer & Inventory Reports
Access every report you need across sales, customers, products, employees, discounts and POS performance. Review totals by time period, tender type and product, and schedule custom reports to land in your inbox automatically.
- Sales, customer, employee & inventory views
- Filter by location, period or product
- Schedule recurring email reports
Campaign Performance Tracking
Measure every campaign you run — track redemptions, revenue impact and cost over time. Identify peak usage windows and your most engaged users, then refine your offers based on what actually drives results.
- Track redemptions in real time
- Measure ROI per campaign
- Identify peak usage and top users
Download or Integrate via API
Export any report on demand to CSV, Excel or PDF — or skip the manual step entirely. Use your Facilipay API key to pipe live data straight into your existing BI, ERP, accounting or data warehouse stack, so reporting lives where your team already works.
- One-click CSV, Excel & PDF export
- REST API access with your Facilipay key
- Webhook & data-warehouse integrations
Frequently Asked Questions
Was your question not answered here?
Speak with Lola, our Product AI agent who knows all about our feature set and would be happy to assist — or submit a contact form and our team would be happy to get in touch.
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