Software

Customer Portal

Give customers control over their accounts, balances and transaction history through a branded portal.

Woman using mobile phone for account management

Customer Portal

Each customer registered to your cashless system has access to their own account portal. Available in-app & online, the portal is used to manage account funding, online ordering, digital offers, and payment receipts.

  • Available in-app and online
  • Self-managed and intuitive to use
  • Custom designed to your brand
Customer portal home screen

Fund Management

Users can choose to pre-load funds or pay as they go, and you can enable a credit facility on specific accounts where necessary. All funds are securely protected & deposited into your business bank account.

  • Pre-load, auto-load or pay as you go
  • Credit available instantly to spend
  • Secure & fast payout to your account
Fund management portal

Order Management

Where enabled, customers will have access to the online menu you have configured. They can choose their preferred order time, collection point and menu items, and checkout with their existing balance.

  • Available in-app, online & via QR scan
  • Pay with existing balance or debit card
  • Track order preparation & access receipt
Order management in portal

Card Management

Customers can connect site access cards (or wristbands) to their accounts. Connected cards can be used to make payments at the POS, and customers can add & remove cards from their portal themselves.

  • Connect RFID cards & wristbands
  • Use to pay and access areas on site
  • Self managed within customer portal
Card management in portal

Offer Management

Within the customer portal, users can review any offers you have made available for them. Offers are tailored according to their purchasing behaviour, and they can redeem from your online menu or at the point of sale.

  • Review relevant offers in-app or online
  • Pre-order or pay at POS to redeem
  • Enable notifications to receive alerts
Offer management in portal

Frequently Asked Questions

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