CRM
Centralised customer management dashboard to track spending, preferences and engagement.
Transaction Overview
Business performance is largely predicted by the volume of transactions being processed. Use our cloud-based CRM to get a real-time overview of your transaction history, fully synced with your point of sale.
- Cloud based for real time review
- Filter by tender type and period
- Identify & predict performance
Customer Management
At Facilipay, we match your transactions to the customers who made them. Our CRM automatically builds a database of customer profiles and allows you to categorise users based on their buying behaviour.
- Identify the owner of each transaction
- Create and amend profiles online
- Categorise users into defined groups
Campaign Management
Leverage your transaction data & customer data to better understand your customers' buying behaviour. Turn basket data into actionable insights and deliver personalised, contextual offers at the right time.
- Utilise automated business intelligence
- Track basket data to identify preferences
- Build & release promotions in minutes
Inventory Management
Within the CRM, you can also manage your online menu. Synced with your point-of-sale inventory, you can choose what items and categories customers can pre-order in-app while also applying product imagery, descriptions and allergen information.
- Syncs automatically with POS
- Personalise product appearance
- Customise item availability
Frequently Asked Questions
Was your question not answered here?
Speak with Lola, our Product AI agent who knows all about our feature set and would be happy to assist — or submit a contact form and our team would be happy to get in touch.
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